Privacy Policy

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name and contact information when you create an account or make a purchase
• Billing and shipping addresses
• Payment information (processed securely by our payment processors)
• Communications when you contact us
• Reviews and feedback you provide

Information Automatically Collected

When you visit our website, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Website usage data (pages visited, time spent, referring websites)
• Cookies and similar tracking technologies
• Location information (general geographic area based on IP address)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer service and support
• Send important notifications about your orders
• Improve our website and services
• Send marketing communications (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Service Providers: Payment processors, shipping companies, customer service platforms
• Amazon: Since we use Amazon FBA for fulfillment, order information is shared with Amazon
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of our business

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertising
• Ensure website security

You can control cookies through your browser settings, but disabling them may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data during transmission
• Secure servers and access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your personal information
• Object to certain processing of your information

California Residents (CCPA)

California residents have additional rights, including:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination

EU Residents (GDPR)

EU residents have rights under GDPR, including:

• Right of access and portability
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When we no longer need your information, we will delete or anonymize it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website. Your continued use of our services constitutes acceptance of any changes.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our website's contact form or customer service channels.